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Sales Representative

Company: Mass Markets
Location: Des Moines
Posted on: July 22, 2019

Job Description:

ID 2019-2818Job Locations Des Moines, IAJob Post Information* : Posted Date 2019-07-18Department Telephone Sales RepresentativeSchedule Day, Evening & Weekend Shifts - M-F, SWage Description Base Hourly + Bonus & Daily ContestBonus WeeklyEducation High School Diploma/GEDPOSITION OVERVIEW

INSIDE SALE REPRESENTATIVE

Grow your skills or start a sales career at our rapidly expanding company. Our team needs Inside Sales Representatives to improve customer satisfaction and increase sale volume. In this role, you will represent one of our many partners, making outbound or taking inbound calls, interacting with hundreds of customers every day. We'll train you on the latest customer service and selling techniques as you make a name for yourself in our growing organization.

W. Des Moines, IA 50266. Account Management Professional, Part-Time and Full-Time, Base + Bonuses.

SCHEDULE

NEED A SCHEDULE THAT WORKS WITH YOUR LIFE?

For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly.

POSITION RESPONSIBILITIES

WHAT IS AN INSIDE SALES REPRESENTATIVE?

In this role, you will educate and engage customers about the benefits of our partners' products and services, relying on the latest contact center technology, practicing our customer service and sales methodology. Professionally represent some of the largest, most recognizable brands in the country, interacting with hundreds of customers daily. Your primary responsibility is to learn the products, services, and customers while increasing the sales on accounts you manage.

Our Inside Sales Representatives are responsible for the following tasks:

  • Listen to customers' needs, creating agreeable solutions
  • Practice then perfect your sales and customer service abilities
  • Professionally represent partners, building relationships
  • Work with team leaders to improve interactions
  • Drive sales while improving the customer experience
    In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for every customer interaction, bringing a positive and enthusiastic outlook to work each day.

    CANDIDATE QUALIFICATIONS

    WONDER IF YOU HAVE WHAT IT TAKES?

    Mass Markets provides all new employees with paid, world-class training. Qualified candidates will be willing to learn new products, processes, and technology. Candidates should be positive, driven, and confident individuals that will represent the company and its customers professionally always. Experience in customer care, sales, or phone-based roles is a plus but not required.

    Other Inside Sales Representative Qualifications Include:
    • High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome
    • Must have the ability to learn customer service software applications
    • Must be proficient with basic PC skills
    • Ability to multi-task in a fast paced environment
    • Highly reliable
    • Minimum 18 years of age
      Experienced and entry-level candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job.

      COMPENSATION DETAILS

      WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

      At Mass Markets we believe that hard work should pay off, so we make sure that our compensation and total rewards are exceptional. Our people are not just employees, they are our most important resource! Standard starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year.

      Employees earn generous paid time off as well as paid holiday's and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars.

      All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance, and Whole Life Insurance plans are available to all employees each open enrollment period.

      TOTAL REWARDS BREAKDOWN
      • Competitive Starting Compensation
      • Weekly Bonus Opportunity
      • Weekly Pay Cycles
      • Paid Time-Off
      • Daily, Week, and Quarterly Recognition
      • Paid Holidays
      • Daily Contest Payouts
      • Company Debit Card (With Daily Cash Uploads)
      • Full-Benefits (Medical, Dental, Vision, Life Insurance, Retirement IRA, and more)
      • Regular Raises and Career Progression
      • Flexible Scheduling Options
      • Employee Discount Program
      • Advancement Opportunity and Ongoing Training
      • Fun, Engaging Work Environment
      • Cash and Prize Incentives
      • Modern Work Environment
      • Casual Dress Code
      • And More...

        ABOUT US

        MASS MARKETS

        Mass Markets, an MCI Company, is a world leader in advanced, tech-enabled B2B, B2C and H2H contact center telesales, customer care and digital services. With a culture built on customer experience, we are committed to excellent customer interactions that create value for our clients. Since 2003, Mass Markets has delivered innovative, high-impact, agile, scalable, and compliant business process outsourcing services with superior quality and performance. People-powered and tech-enabled, we SAVE, SELL and SERVICE across the customer life-cycle; we SOLVE complex people, process, and technology challenges.

        Mass Markets is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. Mass Markets will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

        ABOUT MCI

        MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services. PI112087029

Keywords: Mass Markets, Ankeny , Sales Representative, Sales , Des Moines, Iowa

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