Part-Time Technician
Company: Tkc Holdings
Location: Des Moines
Posted on: May 2, 2024
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Job Description:
Wage Rate: $19.00-$20.00/hour Overview:Are you looking for a
career with premium benefits and the potential for growth?At IC
Solutions, a subsidiary of TKC Holdings Inc., weve created
something special, a better place to work and grow. Many employees
start just expecting a paycheck but end up with a rewarding career.
We provide exceptional training and a clear career path.We now also
offer DailyPay providing you immediate access to earned wages. Work
Today, Get Paid Today!We are proud to be a military and veteran
friendly employer.About This Position:The Part-Time Technician
serves as the primary interface for Polk County Correctional system
inquiries including tracking and managing inmate inquiries,
complaints and responses. This position also repairs or replaces
broken telephone sets and provides a weekly update of phone system
status, repairs made and any open items. This position requires
daytime hours.Essential Functions, Duties and ResponsibilitiesTrack
and manage inmate inquiries (grievances), complaints and
responsesAdd and maintain PIN Number InvestigationsAssist facility
investigative personnel with reporting needs & tasksManage
paperwork associated with RMAs for spare parts used in system
maintenanceCoordinate planned site visits and materials delivery
through facility securityReport generation to meet facility
requirementsReport generation assistance and limited training to
new facility personnelProvide weekly update of phone system status,
repairs made, open itemsRepair or replace broken telephone
setsAssist technical support with system troubleshootingOther
duties as assignedWhat You'll Need:High school diploma or general
education degree (GED); or one to three months related experience
and/or training; or equivalent combination of education and
experienceCustomer service experience3 or more years demonstrated
skills in a high tech environment, emphasizing skills in computer
hardware maintenance, software management, and networkingPosition
can require overtime, non-standard schedules and evening or night
shiftsBenefits:IC Solutions offers comprehensive benefits to all
regular-full time employees:Medical w/prescription coverageBenefit
Credit received when enrolled in a TKC medical plan, to help offset
your benefit costs. Benefit Credit of $750 annually, will be
divided evenly among your paychecks throughout the Plan
Year.DentalVisionBasic Life and Basic Accidental Death and
Dismemberment InsuranceVoluntary benefits (i.e. short term, long
term disability and many more) options may be selected to create
the right package for youIC Solutions also understands the
importance of work life balance and planning for the future. To
help with both of these, employees are eligible for paid time off
and a Company Match for the 401(k) Retirement Savings Plan. We now
also offer DailyPay providing you immediate access to earned
wages.EEO Statement:We are proud to be an EEO/AA employer M/F/D/V.
We maintain a drug-free workplace.A copy of our Privacy Policy and
CA Employee Privacy Notice can be found here:
https://tkcholdings.com/privacy-policy-108by Jobble
Keywords: Tkc Holdings, Ankeny , Part-Time Technician, Professions , Des Moines, Iowa
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