General Manager
Company: P1 Service, LLC.
Location: Ankeny
Posted on: March 18, 2023
Job Description:
P1 Service, LLC, is seeking a General Manager for our Des
Moines, IA office.Join our -P1 -Team!P1 Service, LLC., part of the
BCTS family of facility solutions providers, provides customers
with the best in HVAC, mechanical, electrical, and plumbing
service. Our turn-key solutions for all types of building solutions
in a variety of markets has made P1 Service one of the top
contractors in the nation. When you work for P1 Service, you'll be
part of a culture that puts safety first, treats associates like
family, and provides challenging work in a rewarding, energetic
environment. P1 Service takes pride in maintaining a high standard
of excellence along with an ethical and friendly business
culture.P1 Service, LLC.. is an equal opportunity employer. - All
qualified applicants will receive consideration for employment
without regard to race, religion, color, national origin, sex,
sexual orientation, gender identity, age, status as a protected
veteran, among other things, or status as a qualified individual
with disability. -We offer a competitive compensation
package.Responsibilities and DutiesThe holder of this position is
responsible for the promotion and sales of service for P1.
- The individual directly contributes to the success of the
company by establishing and sustaining excellent, long-term
customer relationships.
- The holder of this position oversees the administration,
operations, and business performance of his/her assigned Service
Division. - This includes responsibility for achieving the
division's revenue and profitability goals and of managing the job
performance of and investing in the professional development of the
assigned technicians, supervisors, project engineers and/or project
managers. -
- The individual directly contributes to the success of the
company by overseeing the productivity, safety, quality, and
profitability of all service contract and service projects for the
Division.
- The individual leads his or her subordinates as defined by P1
Service's leadership model and its operating principles. - The
individual's essential duties are listed below. - When necessary,
additional duties may be assigned, and P1 Service expects the
individual to exercise initiative to anticipate and prevent
problems.
- Management
- Analyzes the market and current business performance. -
Executes growth strategies. - Understands the business environment
of local markets including competition, purchasing and business
trends. - Accountable for integration of service sales and
operational team.
- Ensures that Service Team is enforcing and following all safety
standards.
- Ensures that Service Managers and/or supervisors adhere to P1
Service policies and procedures.
- For any project that is a federal contract, ensures compliance
with federal guidelines and regulations.
- Reviews income statements monthly.
- Credit and Collections: Understands the credit policy. -
Provides feedback information and observations to the company to
minimize risk exposure. - Understands collections policy and
interfaces with customer as required to resolve collection issues
and assure prompt payment.
- Prospecting and Consultive Selling
- Works with the Service Team to identify and qualify prospects
in the assigned market segment.
- Develops and sustains a continuous prospecting process to
identify and contact qualified leads.
- Uses approved consultive selling techniques to determine
prospects, customer needs and to match P1 capabilities to those
needs.
- Writes proposals, makes sales presentations and closes sales
contracts.
- Manages prospect and customer relations throughout the sales
cycle and sustains a supportive working relationship with customers
to include monitoring their satisfaction with P1's maintenance
service.
- Maintains favorable relationships with customers' and
prospects' key decision makers in order to earn the right to
negotiate for projects.
- Increases market penetration in local Service business by
securing new customers and expanding the scope of the existing
customer base business at key, target, managed and maintained owner
accounts. Manages qualification and assessing potential customers
and opportunities. Consistently seeks to expand the scope of
business with owners. - Ensures the development and maintenance of
Account Plans with all appropriate accounts.
- Determines requirements to provide prospects with solutions to
problems.
- Managerial Teamwork
- Establishes and maintains a collaborative working relationship
with Service Team by providing timely, accurate, and complete
information and by answering questions and requests.
- Establishes and maintains a collaborative working relationship
with our customers by providing them timely, accurate, and complete
information and by answering their questions and requests.
- Provides timely, accurate, and complete information to P1
Service's senior leaders.
- Participates as the management team representative on
strategically important target accounts. Establishes and maintains
personal long-term customer relationships with strategically
important accounts to influence opportunities.
- Leadership
- Lives the P1 Service operating principles and leads in
accordance with the company's leadership model.
- Defines training requirements and coordinates for training
interventions that promotes the professional growth of all assigned
associates.
- Coaches and mentors direct reports and promotes their
professional growth by providing clear expectations; timely,
meaningful feedback (to include periodic formal performance
appraisals); and, as appropriate, recognition, redirection, or
positive discipline.
- Represents P1 Service as a leader in the local
community.Qualifications To perform this job successfully, the
individual must have the following education, skills and abilities.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
- Education: High school degree or equivalent. Bachelor's degree
preferred but not required. -
- Experience: - Must have a minimum of 3 years of successful
sales experience. - Must possess a demonstrated record of success
in selling services or other intangible offerings.
- Other: - Must have sales HUNTER mentality. - Energetic and
positive behavior. Must be an influencer.
- Computer Skills: - The individual must be proficient in using
email, database, internet, spreadsheet, and word processing
applications: specifically Microsoft Office products (Word, Excel,
PowerPoint, and Windows). -
- Customer Service - manages difficult or emotional customer
situations; responds promptly to customer needs; solicits customer
feedback to improve service; responds to requests for service and
assistance; meets commitments.
- Interpersonal Skills - focuses on solving conflict, not
blaming; maintains confidentiality; listens to others without
interrupting; keeps emotions under control; remains open to others'
ideas and tries new things.
- Language Skills: -
- Reading and Comprehension: The individual must be able to read,
analyze, and interpret general business periodicals, professional
journals, technical procedures, or governmental regulations; to
write reports, instructions to employees, and basic business
correspondence; and to effectively present information and respond
to questions from Services of managers, internal customers, and
vendors.
- Oral Communication - speaks clearly and persuasively in
positive or negative situations; listens and gets clarification;
responds well to questions; participates in meetings.
- Written communication - writes clearly and informatively; edits
work for spelling and grammar; able to read and interpret written
information.
- Mathematical Skills: - The individual must be able to use
general business and construction/engineering mathematics
skills.
- Planning/Organizing - prioritizes and plans work activities;
uses time efficiently.
- Problem Solving - identifies and resolves problems in a timely
manner; gathers and analyzes information skillfully; develops
alternative solutions; works well in Service problem solving
situations.
- Reasoning Ability: - The individual must be able to solve
practical problems and deal with a variety of concrete variables in
situations where only limited standardization exists, and he/she
must be able to interpret a variety of instructions furnished in
written, oral, diagram, or schedule form.
- Technical Skills - assesses own strengths and weaknesses;
pursues training and development opportunities; strives to
continuously build knowledge and skills; shares expertise with
others; understands the different types of installation systems for
his/her focus (mechanical or electrical); is able to recognize any
design, capacity or installation problems and propose solutions
promptly and accurately.
- Driving Requirements: Because the individual may receive an
auto allowance, be reimbursed for mileage, or drive a company
vehicle, they must meet the following driving requirements:
- Must be able to meet P1 Service qualifications to operate a
vehicle on company business. Must be able to satisfactorily pass a
motor vehicle record check. Must be at least 18 years of age and
possess a valid driver's license.
- If driving a personal vehicle for business: Must have access to
a well-maintained vehicle with an up to date registration with the
local Department of Motor Vehicles. Both the individual and the
vehicle must be currently covered on a personal insurance
policy.
Keywords: P1 Service, LLC., Ankeny , General Manager, Professions , Ankeny, Iowa
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