Warehouse & Delivery Assistant
Posted on: January 15, 2021
Primary Objective & Scope of Position: This position is
responsible for assisting customers over the phone and in store
with administrative and operational duties including merchandise
handling, display, receiving, shipping, delivery preparation,
maintenance, and administrative tasks as well as Delivery
Essential Functions and Accountabilities:
Operations Support Functions:
* Answer phones, take messages, distribute/transfer calls. * Assist
customers and sales staff, schedule pick-ups, deliveries, payments,
writing and adjusting sales orders, customer balances. Complete
reports and scanning functions. * Run/print price tags; tag
merchandise. * Balance cash drawer
* Assist in delivery of merchandise into customer's homes. * Move
and condense merchandise within locations to ensure space
efficiency. * Move merchandise to and from show floor; display or
rewrap for storage, delivery, customer pickup or shipment. * Use
point of sale (POS) system to manage flow. * Ensure accuracy on
customer orders and system records * Incoming: unload, identify,
inspect, tag, and receive. Outgoing: unpack, inspect, assemble and
wrap to ensure unblemished arrival.
* Notify leadership of inventory discrepancies found during
inventory counts, receiving, picking, staging, and loading process
to maintain inventory accuracy. * Resolve basic and intermediate
inventory discrepancies and report to manager, supervisor or
* Communicate professionally with customers, colleagues, vendors.
Ensure inventory accuracy by resolving discrepancies; keep
management informed on inventory. * Ability to pass a criminal
background check in order to go into customer homes.
* Lean practices. All other duties as directed by supervisor
including working a different schedule or in a different location.
Grounds and building maintenance; lighting assistance.
* Adheres to safety policies and practices and consistently models
safe behaviors and risk reduction procedures. Avoid damage to
equipment/merchandise through proper handling, operating, and
maintenance of equipment. Follow pre-established guidelines and
manufacturers specifications. Maintain a safe, organized facility.
Abide by company rules and expectations. Non-Essential
Ensure and maintain a safe and insurable driving record that will
allow for driving a delivery truck in the market worked.
Physical Demands/Work Environment/Equipment: Regularly lift and/or
move up to 75 lbs. and occasionally up to 200 lbs. Stand, walk,
sit, reach with hands and arms, climb (ladder), balance, turn
around, squat, stoop, kneel, crouch, and bend at the knees.
Extensive walking on concrete floor. Near and farsighted vision,
color vision, peripheral vision, depth perception and ability to
adjust focus. Use hands to finger, handle or feel objects, tools or
controls; talk, hear. Regularly extended hours of more than 8 hour
shift. May be excessive noise levels at times from trucks and
equipment. In some markets, moving between buildings is required.
Exposure to facility, lawn, and product chemicals. Exposure to
inclement weather. Use bedding carts, pallet jack, dock plates,
compactors, navigational device, 2-wheeled dolly, hand & power
tools, computer, multi-function device, calculator, telephone.
Equal Opportunity Employer Minorities/Women/Protected
Keywords: Slumberland, Ankeny , Warehouse & Delivery Assistant, Professions , Ankeny, Iowa
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