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Operational Risk Consultant 2

Company: Wells Fargo Bank
Location: West Des Moines
Posted on: March 27, 2020

Job Description:

Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Responsible for developing, implementing and monitoring a risk-based program to identify, assess and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems or external events, while maintaining a balance between risk mitigation and operational efficiency. May provide oversight to an operational risk program. Works with assigned business units and provides operational risk expertise and consulting for projects and initiatives with moderate to high risk. May provide senior-level support for systems security-related issues. Develops testing strategies and methodologies; evaluates the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; analyzes business and/or systems changes to determine impact; identifies and assesses operational risk issues and assigns risk ratings consistent with established policy standards. Consults with business to develop corrective action plans and effectively manage change. Identifies training opportunities; may design/coordinate the development of training materials and delivers training. Reports findings and drafts recommendations to mitigate risk to operational risk and business line management. Coordinates production of periodic operational risk performance reports for senior management, including trend analysis and recommended strategies. May manage project teams and provide guidance to less experience specialists/consultants. Duties also include: Conducting timely pre- and/or post-response operational risk reviews on high risk complaints for the Complaints Executive Office. The reviews include ensuring (1) sufficient research and documentation, (2) appropriateness of resolution, review of response letter or verbal response, (3) assessing appropriateness of select taxonomy elements and (4) determining if there is potential for remediation and related regulations that need to be flagged on the complaint case. Conducting timely post-compliance reviews on complaints that were not reviewed during the pre-review process. Review will be similar to the pre-response process, but is conducted after the complaint case is closed. May assist the Complaints Executive Office with various escalation questions and reviews outside of the high risk process and post review process Partner with compliance and legal during reviews, as needed Identifying risks and/or gaps through trending analysis and report results to stakeholders Build and sustain relationships with peers, Complaints Executive Office, compliance and legal Provide project support and consultation as needed Required Qualifications 1+ year of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both 1+ year of experience in one or a combination of the following: additional compliance, additional operational risk management, IT systems security, business process management or financial services industry experience; or a BS/BA degree or higher in business or a related field Desired Qualifications Intermediate Microsoft Office skills Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Ability to interact with all levels of an organization Strong time management skills and ability to meet deadlines Ability to work independently Other Desired Qualifications Regulatory expertise Critical thinking skills Ability to navigate change Organizational skills Ability to defend a finding Consumer Lending product experience (Home Lending, Auto Lending, Personal Loans and Lines, Educational Financial Services) Salary Information The salary range displayed below is based on a Full-time 40 hour a week schedule. IA-West Des Moines: Min: $50,400 Mid: $70,000 Street Address IA-West Des Moines: 800 S Jordan Creek Pkwy - West Des Moines, IA Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo Bank, Ankeny , Operational Risk Consultant 2, Professions , West Des Moines, Iowa

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