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Quick Lane Advisor -Dewey Dodge

Company: Ken Garff
Location: Ankeny
Posted on: May 14, 2019

Job Description:

Dewey Dodge is a part of Ken Garff Automotive Group, a family operated business since 1932. We are looking to add Quick Lane Advisors for our Mid day customrs who are smart, capable and passionate about the work that they do. At Dewey Dodge, you will get the training, teamwork and resources you need to be the best Service Advisor you can be. No previous experience? No problem. You bring the R.I.G.H.T. behaviors and we'll teach you the rest. Here's why you'll want to work here: * Paid training and career growth * Competitive compensation package with bonuses for customer satisfaction/retention * Great people with a great culture * Paid Time Off and 401k * Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance * Wellness Program * Employee purchase and service program * 1:1 Service Advisor to PC and latest generation tablets Here's what you'll be doing: * Greet all customers promptly and professionally during our Mid Day Shift 1PM-9PM * Determine customer's primary concern and then review additional maintenance needs when appropriate * Offer a no cost vehicle condition inspection to every customer * Give and document fair, competitive, transparent price quotes, with the customer and dealership's best interest in mind * Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time * Handle all customer complaints immediately and resolve to the customer's satisfaction * Establish and maintain great customer relationships that encourage repeat and referral business * Work as a team player and uphold the company's standards of professionalism and integrity * Other duties as assigned Here's what you'll need: * One year of automotive retail service consultant experience preferred, but not necessary * Must be 18 years or older and be authorized to work in the U.S * High School Diploma or equivalent * Valid in-state driver's license We look forward to you joining the Dewey Dodge team, please apply & reach out to Rachel for further consideration 515-289-4969! We are an Equal Opportunity Employer (( We Hear You ))SDL2017

Keywords: Ken Garff, Ankeny , Quick Lane Advisor -Dewey Dodge, Other , Ankeny, Iowa

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