Clerk Specialist

Company: Iowa Department of Administrative Services
Location: Ankeny
Posted on: March 18, 2023

Job Description:

Clerk Specialist Print (http://agency.governmentjobs.com/iowa/job\_bulletin.cfm?jobID=3957525&sharedWindow=0) Apply?Clerk SpecialistSalary $34,528.00 - $50,710.40 AnnuallyLocation Ankeny - 50021 - Polk County, IAJob TypeFull-timeAgency645 Iowa Department of TransportationJob Number23-03070Closing3/23/2023 11:59 PM CentralLinkedIn Tag#LI-POSTPoint of ContactBradley Gulbranson, Bradley.Gulbranson@Iowadot.us+ Description+ Benefits+ QuestionsJob DescriptionCome join the Iowa DOT to support the statewide Motor Carrier Services Team! This is an exciting position that supports several major programs in Iowa: International Fuel Tax Agreement (IFTA), International Registration Plan (IRP), Intrastate Authority, Titling of commercial vehicles, and Oversize/Overweight Permitting. We also administer the statewide system for titling, registration and license plate issuance for 4.5 million personal vehicles in Iowa and for commercial vehicle title and registration.Iowa DOT's Mission is "Making Lives Better Through Transportation." As a Clerk Specialist, you'll support this mission by fulfilling a variety of products including permits, titles and IFTA/IRP credentials.This position will demonstrate actions and behaviors guided by the DOT's five CORE values: Safety First, People Matter, Customer Focused, Servant Leadership and Integrity Without Exception. We care deeply about providing exceptional service to Iowans. Join us on our journey to become the role model for public service nationwide.Shift:Monday to Friday; 40 hours a weekLocation:Customer Service Bureau, Motor Vehicle Division, Ankeny, Iowa 50021What you will need to succeed in this position:+ Ability to review applications for accuracy based on established laws, rules and procedures+ Experience entering data into a complex IT transactional system to fulfill orders or programs+ Customer service experience for fulfillment of mail and on-line orders+ Written communication experience, especially to communicate clearly and concisely with customers through e-mails and business letters+ Verbal communication experience, specifically to resolve customer issues through phone callsThe specific tasks for this position may include any or all of the following:+ Ensure carriers have the information and tools to renew IFTA and IRP annually, file quarterly IFTA fuel tax reports and obtain the necessary documentation to run IFTA and IRP+ Issue intrastate permits/certificates to qualified carriers and ensuring that carrier insurance filings are met. + Manage the issuance of permits to operate oversize/overweight vehicles on Iowa's interstate and primary highway systems.+ Manage the issuance of annual and single-trip permits+ Review and fulfill applications for pro-rate titles used by commercial vehicles+ Scan and archive records for all these functions and others as directedWhat we offer YOU: + Competitive pay and benefits package including health, dental, flexible spending, and life insurance+ Insurance benefits start first of the month following 30 days of employment - Monthly insurance premium (Iowa Choice*):+ Single: $54/mo. employee share; $715/mo. state share+ Family: $180/mo. employee share; $1,624.00/mo. state share+ *Other insurance options are available. Please review HERE (https://das.iowa.gov/sites/default/files/hr/benefits/22\_ecp/2022\_Health-Dental\_Premiums.pdf) .+ Opportunities for professional growth and development+ Paid time off effective immediately (biweekly vacation, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year)+ Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match+ Optional 401A plan with employer contributions+ Employee Discount Programs from variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling; legal, financial) If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the following email:aa-eeo@iowadot.usReasonable accommodation such as: interpreter, translator, written materials, modified equipment / devices, ADA access, etc. This does not include scheduling needs.Minimum Qualification RequirementsExperience equal to three years of full-time clerical or closely related work;ORan equivalent combination of education and experience, substituting graduation from high school, G.E.D. equivalency or satisfactory completion of a recognized correspondence or formal job-related training course at the high school or equivalent level such as that offered by WIN, OEO, CEP, CIVEC or similar programs, for one year only of the required experience;ORan equivalent combination of education and experience, substituting nine months or thirty semester hours coursework in an accredited business school, college or university for each year of the required experience;ORcertification from the State of Iowa Administrative Assistant Certificate Program will substitute for six months of the required experience;ORemployees with current continuous experience in the state executive branch that includes the equivalent of eighteen months of full time experience as a resident treatment worker or Clerk-Advanced.For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class\_and\_pay/JobClassDescriptions/ClerkSpecialist-00018-90018.pdf) Join Us!Whether it's caring for those in need, making highways safer, or improving agriculture production, the work that we do matters to the people of Iowa.We take our responsibilities and the public trust very seriously. We are committed to delivering the services that matter most to the people of Iowa. If you have the skills, the commitment and the desire to make a difference, then we invite you to explore the career opportunities available with the State of Iowa.CareerChoicesState government is one of the largest employers in Iowa, and also one of the most diverse. From state trooper to nurse to engineer, the state offers a wide variety of career opportunities.BenefitsThe state offers paid vacation, sick time and holidays, a defined benefit retirement plan, health, dental, vision, and long-term disability insurance along with flexible spending accounts. For more information, please visit the executive branch employee benefits website (http://goo.gl/rHiarg) .The State of Iowa is committed to providing an outstanding employment experience. Check out thisBenefits Beyond the Paycheck brochure (https://das.iowa.gov/sites/default/files/hr/documents/employment/Benefits\_Beyond\_the\_Paycheck.pdf) . 01 Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability?Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa. + Yes - I understand and agree.+ No 02 PLEASE READ CAREFULLYHave you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. -611 et seq? + No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. -611 et seq+ Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. -611 et seq 03 How many years of experience do you have of full-time employment in clerical or closely related work? + No experience to less than 1 year+ 1 year to less than 2 years+ 2 years to less than 3 years+ 3 years or more 04 If you have a high school diploma/GED - how many years of full time clerical or closely related work do you have? NOTE: Satisfactory completion of a recognized correspondence or formal job-related training course at the high school or equivalent level such as that offered by WIN, OEO, CEP, CIVEC or similar programs would substitute for high school/GED completion. + No experience to less than 1 year+ 1 year to less than 2 years+ 2 years or more+ Not applicable - I do not have a high school diploma/GED or equivalent 05 How many years of experience in full time clerical or closely related work AND education do you have? Nine months or thirty semester hours of coursework in an accredited business school, college or university may substitute for one year of the required experience. + No education/experience to less than 1 year+ 1 year to less than 2 years+ 2 years to less than 3 years+ 3 years or more 06 If you have completed the certification from the State of Iowa Administrative Assistant Certificate Program: How many years of experience in full time clerical or closely related work AND education do you have? Nine months or thirty semester hours of coursework in an accredited business school, college or university may substitute for one year of the required experience. + No education/experience to less than 1 year+ 1 year to less than 2 years+ 2 years to less than 2 1/2+ 2 1/2 years or more 07 If you are a CURRENT employee for the State of Iowa (executive branch): How many years of full-time work experience in the state executive branch do you have in the classification of either a Resident Treatment Worker or Clerk-Advanced? + No experience to less than 1 year+ 1 year to less than 1 1/2 years+ 1 1/2 years or more Required QuestionAgencyState of IowaAgency645 Iowa Department of TransportationAddress800 Lincoln WayAmes, Iowa, 50010Websitehttps://iowadot.gov/careers/ApplyPlease verify your email addressVerify Email

Keywords: Iowa Department of Administrative Services, Ankeny , Clerk Specialist, Other , Ankeny, Iowa