Student Accounts Receivable Specialist

Company: Des Moines Area Community College
Location: Ankeny
Posted on: January 26, 2023

Job Description:

Implement and maintain efficient and accurate third-party payment system, student refund system and student collections system. Serve as liaison to third party refund delivery and bookstore providers. Perform accounting duties associated with student accounts, refund delivery and bookstore transactions. Assist students and agencies in processing payment of tuition, fees and other indebtedness and disseminate related information to them. Provide a high level of knowledgeable customer service. Establish authorized contract payment and billing controls for federal and state agencies and/or 3rd parties. Process and safeguard exemption tuition payment authorizations. Monitor and make adjustments to contracts based on Financial Aid and student enrollment activity. Monitor, coordinate and process student refunds with high attention for detail for inaccuracies and inconsistencies to prevent unearned refunds. Monitor refund reports and make adjustments to refunds based on Financial Aid and student enrollment activity. Implement and maintain an efficient and accurate collections process by submitting delinquent student accounts to formal collections proceedings. Monitor collection reports and make adjustments to collection receivables based on payments from financial aid, State Offset and other payments. Receive and process student tuition and deferred tuition payments, deposits in advance, miscellaneous fees and reconcile daily receipts. Assist students in establishing payment plans. Respond to DMACC OneCard inquiries and problem solve for students, DMACC staff and related users. Act as security officer for DMACC OneCard system. Approve exception check handling, order replacement cards, reverse refunds on student accounts and resolve refund timeouts in a timely manner. Audit, monitor and ensure proper accounting for bookstore transactions between DMACC and third party provider. Review and analyze monthly invoices for appropriateness, reconcile invoices to students' accounts and to clearing accounts on Banner, make necessary adjustments and process monthly payments to third party provider. Analyze and disseminate student account and DMACC OneCard information to students, parents, spouses and agencies/employers in accordance with guidelines established by the Privacy Act Perform other duties as assigned.

Keywords: Des Moines Area Community College, Ankeny , Student Accounts Receivable Specialist, Other , Ankeny, Iowa