PHE Shop Supervisor
Company: Iowa State Job Bank
Location: Ankeny
Posted on: January 21, 2023
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Job Description:
OBJECTIVE (broad function, scope and purpose for the
position)The Shop Supervisor provides support relating to repair
work for all PHEProduct lines and Supervision to all Separation
Service Center ShopEmployees. This position provides support to the
Order and ShopCoordinators, Shop Team Leads, and to Alfa Laval
representatives and endusers. Key areas include, provide support
and supervision to the servicecenter employees, provide direct
support to outside sales for expeditedrequests and information, and
to continually seek ways to improve therepair and MO processes and
techniques.BRIEF DESCRIPTION OF POSITION (outline job duties
andresponsibilities):Supervise repair shop operations and workshop
employees, request andprovide drawings, research repair history,
trouble shoot. Communicatetechnical repair information to workshop
and Team Leads and end users.Lead and drive performance of the team
and employees by having an activepresence on the shop floor.
Continuously works towards capacity planningand training planning
of the team members. Determine necessary shopsupplies and tooling
and order appropriately. Work with HR and Team ondaily operational
issues and support repair growth. Provide Technicalsupport and
drawing interpretation for outside vendors and shop duringrepairs.
Hold weekly meeting and positive participation in daily ALPScell
board meetings and improvement initiatives. (weekly meeting is
onhold due to pandemic) Supervise shop safety and ensure shop
safetyinspections are complete and employees using proper PPE. Work
withmanagement team on Quality and turnaround improvements and
other shopprojects. Maintain Employee utilization reporting. Track
and reportUpdate US Bank shop supplies account reconciliation and
OPTO. Open/closejob folders maintain and track drawings, shop
records, vendor PO, SOVand assist with accounting reconciliation.
Time record keeping andpayroll. Utilize BPCS programs, Installed
Base, SALLY, CAS and OPTO,Sensi etc., to find information and to
update modifications made onequipment. Assist with developing and
providing repair procedurescovering multiple product lines. Procure
Engineering support as requiredand when needed for direction.
Review pre-estimates, contract proposals,and competitive bid
documents for future repairs of equipment asrequired, proofread
documents, quotes, letters as needed. Driveperformance meetings,
improvement meetings and related ALPS activities.Be engaged and
drive 5S projects, investment requests and processimprovements in
all areas.17. Assist with opening IT and technical helpdesk
tickets.Responsible for Inventory and parts management assigned and
allocated tocost center and jobs.. Perform other duties as directed
by Management.May need to make customer site visits as needed to
provide technicalsupport and maintain customer repair
business.ORGANIZATIONAL COMPONENTS (level of functional
responsibility,relationships, level of direction received, ability
to initiate work):The Shop Supervisor reports directly to Service
Center Manager workswith Order and Shop Coordinators. The Shop
Supervisor functions withminimal supervision, works with all Team
Members to provide solutions,solve problems, provide a positive
customer experience, and to meetKPIs.KEY PERFORMANCE MEASURES1.
Service Centers Factory Result2. Lost Time Injuries3. Delivery
Accuracy4. ALSOC Program5. Utilization6. Warranty claims (closure
in a timely manner)KEY COMPETENCIES NEEDEDF2: Customer Service
OrientationF3: ExecutionE4, B7: Drive TenacityB2: TeamworkB5:
FlexibilityE7, C6: Communication SkillsD3: Commercial
OrientationC1: JudgmentE5: InitiativeB4: IntegrityEDUCATION,
EXPERIENCE AND CERTIFICATION/REGISTRATION DESIRED
Keywords: Iowa State Job Bank, Ankeny , PHE Shop Supervisor, Other , Ankeny, Iowa
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