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Operations Coordinator

Company: Aerotek
Location: Ankeny
Posted on: January 16, 2022

Job Description:

Well-known company in Des Moines looking to bring on multiple operations coordinators to their team! This company provides tons of room for growth and ability to move up. This is a true contract to hire with the ability to go permanent after 6 months. Description:

  • Hybrid role - will start training onsite but will move to remote. Must be comfortable working in the office and remotely.
  • Perform basic operational tasks that enable this client to meet the transportation needs of customers and carriers.
  • Perform operational task work in support of a specific customer, vertical segment or within a centralized operations center.
  • Will consist of data entry and setting appointments for 3rd party logistics, supporting the Account Manager team in operations work, coordinating loads and logistics from one site to the next, and overall execution.
  • The load build team consists of no call taking and only emails - will input customer orders that are sent through email. Mostly data entry and keying in data!
  • The appointment team consists of making some calls and receiving calls, processing appointment requests through email, and scheduling loads through scheduling sites and an online portal
  • This is not a call center environment - will not be taking constant call in this role but must be open to taking occasional calls.
  • Monitor task boards and assigned email accounts to respond to customer and carrier requests.
  • Document events utilizing knowledge gained through standard operating procedures and experience and, when required, follow defined escalation procedures and training.
  • Validate and ensure the accuracy of load data in systems according to the client and customer standards.Skills:data entry, logistics, schedulingAdditional Skills & Qualifications:
    • Administrative/office/clerical experience - 1+ years
    • Microsoft Office suite experience - 1+ years
    • Ability to multi task and prioritize multiple tasks
    • Motivated!Experience Level:Entry LevelAbout Aston Carter: At Aston Carter, were dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients capabilities by seeking solvers and delivering solutions to address todays workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aerotek, Ankeny , Operations Coordinator, Other , Ankeny, Iowa

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