Posted on: June 2, 2021
Midwest Valve Services, a Novaspect Holdings Company is
currently offering an opportunity for a Shop Manager to join our
fast paced, customer oriented team in our Ankeny, IA location. The
successful candidate will exemplify and promote Novaspect core
values throughout the Minooka repair team while overseeing and
managing a team of technicians performing valve repairs to a
specified work schedule. The Shop Manager must ensure proper
execution and adherence to all company repair procedures, safety
policies and the Quality Assurance (QA) manual. Additionally, the
Shop Manager role maintains high standards and productivity of all
jobs while providing customer satisfaction and company
Essential Duties and Responsibilities:
* Manage the performance and assist with the professional
development of all Repair Technicians * Assign technicians meeting
the technical skill requirements for completing shop/field repairs;
review work scope requirements through Pre-Job Briefs. * Identify
any special tools, outside services, additional labor requirements
or special order parts required to complete the job within the
specified timeframe and budget. * Review repair options and select
the most appropriate method and tooling to complete assigned tasks.
* Maintain the service calendar and provide up-to-date technician
availability to both our customers and sales team including
resources, equipment and vehicles. * Maintain daily communication
with field technicians to have an understanding of work scope
progress and help support any changes in the job scope or
timetable. * Support the Repair Coordinator with the quoting
process and communicate any out of scope or change order
requirements during repairs. * Ensure that all repair documentation
is complete and meets all customer and/or company requirements. *
Ensure that all company business system tools are utilized and
incorporated within daily work processes. * Identify opportunities
to optimize shop workflow and technician productivity. * Provide
internal company audits to evaluate productivity, safety,
housekeeping and overall customer satisfaction. * Review all job
performance satisfaction forms, evaluate results and provide
recognition or improvements where appropriate. * Procure shop
equipment and consumables as required. * Maintain a clean and
organized shop, execute equipment preventative maintenance program
through weekly building, vehicle, equipment and safety inspections.
* Promote company core values and a culture of quality workmanship.
* Work with the Corporate Safety Specialist to optimize safety both
in the shop and field; perform weekly toolbox talks with the team.
* Execute additional job duties as required.
Education and/or Experience:
* A minimum of 5 years of valve repair or equivalent experience
required. * A minimum of 2-3 years experience managing people
preferred. * High School diploma required.
The ideal candidate will have some or all of the following
* Knowledge of the components, operations, and characteristics
of the various makes and models of gate, globe, check, relief
valves and actuation. * Knowledge offField and shop repair
procedures and techniques utilized for gate, globe, check and
relief valves. * Knowledge of machining and welding processes
needed for valve repair. * Knowledge of proper safety procedures. *
Ability to lead a team.
Keywords: Novaspect, Ankeny , Shop Manager, Other , Ankeny, Iowa
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