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Inbound Customer Service Representative and Outbound Collector - CSI-IS-057

Location: Ankeny
Posted on: February 2, 2019

Job Description:

Answer inbound phone calls from internal and external customers Process customers'' payments Make credit release decisions following procedures Refer customer disputes to field personnel for final resolution Make payment arrangements on delinquent accounts Escalate customer disputes and collections situations as necessary Assist team in meeting inbound service level standard Responsible for the investigation and analysis of credit information while working within established guidelines Contact customers regarding delinquent payments and assists in the collection of past due accounts

Keywords: CYNET SYSTEMS INC, Ankeny , Inbound Customer Service Representative and Outbound Collector - CSI-IS-057, IT / Software / Systems , Ankeny, Iowa

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