Director of Retail Banking
Company: Availa Bank
Posted on: January 18, 2023
The Director of Retail Banking is responsible for managing and
directing the retail sales and delivery functions for all Bank
locations. This includes product and client relationship
development and growth, account performance, consumer deposits and
loan activity and ensuring compliance with all federal and state
regulations pertaining to retail functions for the bank. This
position will be a leader and strategist for understanding each
market demands through collaborative development, implementation
and strengthening our profitable delivery of retail products and
services to meet the marketplace demands and expectations.
PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES
Collaborate with market leaders to establish company and
marketplace goals and key performance measures that are aligned
with the Bank's strategies and enhanced profitability.
Lead product development, product pricing and making
recommendations for feature/function and technology changes to help
the bank remain competitive and profitable.
Develops, implements, and manages all consumer and retail sales
initiatives by actively growing client relationships through direct
relationship building efforts, cross selling and outbound contact
Develop, establish, and facilitate consistent training of retail
products, relationship strategies, and compliance with all retail
leaders and their teams.
Provide guidance and support to market leaders in all bank
locations to ensure consistent communication, effective coaching,
and leadership in all retail areas.
Establish quality of service standards to ensure client
satisfaction and retention.
Perform Retail Business Line competitive analysis on the market
trends to develop a forecasting model, research next generation
products, and make recommendations to executive management on cost
Participate in various bank committees, to include Growth &
Relationship Development, Marketing, Relationship/Pipeline and
Develop full understanding of the data in Deposit 360 system and
trends of our clients to support participation on ALCO.
Alignment and support of Marketing Director's development of
marketing strategies that outlines the significant programs of the
bank, including the expected use of media for Client visibility.
Provide input and assist with the retail component of the Bank's
annual marketing budget.
Bachelor's degree in banking or finance, or the equivalent
combination of education and work experience.
The ideal candidate will have:
Minimum 3 years management experience
Minimum 7 years experience with proactive product pricing
Experience working with local, regional and national pricing trends
and is able to convey and make recommendations to ALCO that fits
with the bank's overall net income.
Other Skills and Abilities
Demonstrates record of providing positive leadership, confidence,
and encouragement, including the ability to challenge, inspire, and
motivate a team to achieve high goals
Strong math skills; add, subtract, multiply and divide in all units
Exceptional oral and written communication skills with the ability
to apply common sense to carry out instructions and instruct
others, understand procedures, and write reports and
Ability to apply common sense to carry out instructions and
instruct others, interpret documents, understand procedures, write
reports and correspondence, speak clearly to Clients and
Exceptional organizational and time management skills
Ability to function well in a fast-paced environment
Assumes a leadership role in community projects and activities
Resolve complex problems involving multiple facets and variables in
Maintain current knowledge of industry regulations, requirements
and trends by attending seminars, member associations and reading
Demonstrate a lead by example mentality. Accepts a leadership role
within the bank and participates in bank promotions and
Travel to all retail locations to support communication and
coaching efforts and achieve desired results
This position is responsible for supervising staff in accordance
with the bank's policies and applicable laws. Responsibilities
include training employees; planning, assigning, and directing
work; appraising performance; rewarding and taking corrective
action with employees; addressing complaints and resolving
Keywords: Availa Bank, Ankeny , Director of Retail Banking, Hospitality & Tourism , Ankeny, Iowa
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