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Seafood Clerk

Company: Hy-Vee, Inc.
Location: Ankeny
Posted on: September 19, 2022

Job Description:

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Seafood Service Clerk

Department: Seafood

FLSA: Non-Exempt

General Function:

Provides prompt, efficient and friendly customer service. Wraps, trims, stocks cases, and receives merchandise in the Seafood Department.

Core Competencies:

  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism

    Reporting Relations:

    Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of Perishables, Store Operations, and Health Wellness Home; Seafood Department Manager; Assistant Seafood Department Manager; Service Managers

    Positions that Report to you: None

    Primary Duties and Responsibilities
    • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
    • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
    • Makes an effort to learn customers' names and to address them by name whenever possible.
    • Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
    • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
    • Wraps, weighs, and labels product.
    • Reviews the status and appearance of the food for freshness, then stocks cases or rotates product.
    • Finishes display details including seafood for traying.
    • Prepare and organize seafood items for display.
    • Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
    • Replenishes and organizes the coolers.
    • Reports out-of-stock products to appropriate personnel.
    • Removes trash in a timely manner.
    • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
    • Adheres to company policies and individual store guidelines.
    • Reports to work when scheduled and on time.

      Secondary Duties and Responsibilities
      • Prepares some signs for the department.
      • Orders replenishment merchandise as directed by management.
      • Assists in other areas of store as needed.
      • Performs other job-related duties and special projects as required.

        Knowledge, Skills, Abilities, and Worker Characteristics
        • Commitment to the Hy-Vee Mission and a willingness to promote the values of the company
        • Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables
        • Ability to do simple addition and subtraction; copying figures, counting and recording
        • Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

          Education and Experience
          • High school diploma or equivalent required
          • Food Safety training;
          • Six months previous related work experience.

            Physical Requirements
            • Visual requirements include: ability to see detail at near range with or without correction, depth perception, color vision (ability to identify and distinguish color), and field of vision.
            • Must be physically able to exert up to 85 pounds of force (energy exerted) occasionally; exert up to 40 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
            • Must be able to perform the following physical activities: balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, handling, grasping, feeling, talking, hearing and repetitive motions.

              Working Conditions

              This position is continually exposed to a cool environment and dampness. There is frequent noise from the saws, exposure to cleaning solvents, and possibility of electrical shock. This is a fast paced work environment.

              Equipment

              Knives, Grinders, Patty Maker, Slicer, Pallet jack, Tumbler, and Wrapping system

              Contacts

              Deals with customers on a daily basis and vendors/suppliers on an as needed basis.

              Are you ready to smile, apply today.

Keywords: Hy-Vee, Inc., Ankeny , Seafood Clerk, Hospitality & Tourism , Ankeny, Iowa

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