Retail Parts Pro
Company: General Parts Distribution LLC
Location: Ankeny
Posted on: June 19, 2022
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Job Description:
Job DescriptionWe are an Equal Opportunity Employer and do not
discriminate against any employee or applicant for employment
because of race, color, sex, age national origin, religion, sexual
orientation, gender identity, status as a veteran and basis of
disability or any other federal, state or local protected
class.What is a Retail Parts Pro?Professional level sales position
capable of supporting advanced functions of the DIY business. The
role has expert knowledge of store systems, advanced automotive
system knowledge and part knowledge. This role has the ability for
advanced identification, trouble shooting and project assistance
for DIY customers. The role has the ability to source from numerous
places including special order, FDO, second source, etc. The role
has in-depth knowledge of the store inventory and maintenance
processes. Position is full time.Primary ResponsibilitiesProvide
GAS2 selling experience for DIY customer visits and phone
callsAchieve personal / store sales goals and service
objectivesManage DIY services including battery installation,
testing, wiper installs, etc.Ensure high standards of customer
service and store appearance standardsKey holder responsibilities
(task assignment and completion, safety, open/close
duties)Secondary ResponsibilitiesAssist in store inventory
processes including truck put away, shoot outs, cycle counts, back
stock, etc.Store Cleanliness including floors, bathrooms, facing,
dusting, parking lotProvide DIY services including battery
installation, testing, wiper installs, etc.Success FactorsFriendly
communicationAbility to locate and stock partsSafety knowledge and
skillsOperating inventory systems and store equipmentParts and
automotive system knowledge skillsOperating POS and Parts lookup
systemsExpert at testing and diagnostic equipment for DIY
servicesASE P2 certified or ASE ready equivalentAdvanced solution,
project and product quality recommendation abilityAdvanced parts
lookup and sourcingAdvanced selling skills for DIYEssential Job
Skills Necessary for Success as a Retail Parts ProWorking knowledge
of automotive systems, and diagnostic ability to include: internal
engine, suspension, brakes, electronic, exhaust, etc.Speak and
write English (Spanish a plus); communicate effectively and build
strong relationships with customers, peers and managementAbility to
read and interpret documents such as safety rules, operating and
maintenance instructions, parts catalogs, and procedure manuals;
ability to write simple correspondenceUnderstand and execute
instructions furnished in written, oral, or diagram
formSuccessfully complete the Parts Knowledge AssessmentUse basic
math accurately: add, subtract, multiply, and divide in all units
of measure, using whole numbers, common fractions, and decimalsUse
Microsoft software effectively (Word, Excel required)Strong
organizational skillsAbility to work an assortment of days,
evenings, and weekends as neededPrior Experience that Sets a Retail
Parts Pro up for Success3-5 years of prior automotive parts
experienceProven sales ability with past experience in fulfillment
of customer transactionsEducationCertificates, Licenses,
RegistrationsMust have a valid driver's licenseASE certification
preferred, but not requiredPhysical DemandsWe are an Equal
Opportunity Employer and do not discriminate against any employee
or applicant for employment because of race, color, sex, age
national origin, religion, sexual orientation, gender identity,
status as a veteran and basis of disability or any other federal,
state or local protected class.
Keywords: General Parts Distribution LLC, Ankeny , Retail Parts Pro, Hospitality & Tourism , Ankeny, Iowa
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