CUSTOMER SERVICE REPRESENTATIVE I

Company: Kelly
Location: Ankeny
Posted on: November 12, 2021

Job Description:

Ready to get back to work, safely? Now's the time to join the Kelly-- Professional & Industrial team as a CUSTOMER SERVICE REPRESENTATIVE at a premier, cutting-edge, global industrial manufacturer client in URBANDALE, IA. And a clean, safe work environment is just the beginning. What's a typical day as a CUSTOMER SERVICE REPRESENTATIVE? You'll be:

• Provides front-line technical support/information/solutions to customers on product related inquiries, issues, and concerns to optimize customer satisfaction and retention.
• Technicians provide support via multiple channels (telephone, email, and chat) while effectively documenting each interaction.
• Common calls & emails include: ---General product questions, availability, compatibility ---Ag, Residential and Commercial, & golf product issues/complaints ---Warranty registration, and extended warranty coverage ---Out of warranty assistance ---Parts & publications lookups ---Loyalty Rewards program PAY RATE: $16.50/ hour SHIFTS: 1st Monday-Friday 8hr shift within the 7am-6pm support window What happens next: Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply today! Please note - these positions are being recruited for by a virtual Kelly recruiter, not your local branch office. You can apply directly to this posting (PLEASE INCLUDE AN UPDATED RESUME) or by emailing your resume to . Please include the title of the job and its location in your email. #LSIM2021 #TJP2021 #TJP2021_PNI Why Kelly -- ? You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up. About Kelly -- At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.]]

Keywords: Kelly, Ankeny , CUSTOMER SERVICE REPRESENTATIVE I, Hospitality & Tourism , Ankeny, Iowa