Customer Service
Company: TalentBridge
Location: Ankeny
Posted on: March 14, 2020
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Job Description:
TalentBridge, a leader in the professional staffing industry, is
seeking candidates for a?Contract-to-Hire?Customer Service
Representative position.? This role is responsible for answering
customer calls, processing orders and resolving customer
complaints.??Additionally, the position will work in proprietary
systems, documenting information quickly and accurately.?
Hours: 8:00 pm - 4:30 am?Monday - Friday, with flexibility on both
sides of start and end time.??
Qualified candidates will possess the following skills:?
--- At least six months of full-time customer service work
experience
--- Proficiency in Microsoft Office Suite (Word, Excel,
Outlook)
--- Previous warehouse or logistics experience preferred
--- Experience with warehouse management systems preferred
Responsibilities will include:?
--- Interacting?with customers by phone, email, or in person in
order to take orders
--- Resolving?complaints in regards to billing and services
--- Inputting customer orders and receipts
--- Generating paperwork and information for work orders along with
tracking orders and notifying the customer about any activity
included in that order.?
Keywords: TalentBridge, Ankeny , Customer Service, Hospitality & Tourism , Ankeny, Iowa
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