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Customer Service

Company: TalentBridge
Location: Ankeny
Posted on: March 14, 2020

Job Description:

TalentBridge, a leader in the professional staffing industry, is seeking candidates for a?Contract-to-Hire?Customer Service Representative position.? This role is responsible for answering customer calls, processing orders and resolving customer complaints.??Additionally, the position will work in proprietary systems, documenting information quickly and accurately.?

Hours: 8:00 pm - 4:30 am?Monday - Friday, with flexibility on both sides of start and end time.??

Qualified candidates will possess the following skills:?

--- At least six months of full-time customer service work experience
--- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
--- Previous warehouse or logistics experience preferred
--- Experience with warehouse management systems preferred

Responsibilities will include:?

--- Interacting?with customers by phone, email, or in person in order to take orders
--- Resolving?complaints in regards to billing and services
--- Inputting customer orders and receipts
--- Generating paperwork and information for work orders along with tracking orders and notifying the customer about any activity included in that order.?

Keywords: TalentBridge, Ankeny , Customer Service, Hospitality & Tourism , Ankeny, Iowa

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