Care Manager- Behavioral Health ED
Company: UnityPoint Health
Location: Des Moines
Posted on: April 22, 2024
Job Description:
OverviewAs a member of the behavioral health care management
team, the BH ED care manager integrates the care of the individual
within Behavioral Health Services. These team members contribute
professional and clinical knowledge and skills to support patient
and family members access to behavioral health services. Those
services will include, but are not limited to discharge placement
referrals, interdepartmental referrals and reimbursement options
for patients. The care coordinator serves as a central source of
communication for the patient and their support systems. In
addition to the coordination of care, BH ED Care Managers provide
assessment of psychosocial factors that influence a patient's
health with connection to community resources to alleviate
barriers. Works in the primary setting of the Emergency Department
but can be asked to serve in various areas of the hospital setting
providing direct care and emotional support, transition planning
and facilitation, and advocacy. $5,000 SIGN ON BONUS FOR FULL-TIME
POSITIONS Why UnityPoint Health?
Commitment to our Team - For the
third consecutive year, we're proud to be recognized as a Top 150
Place to Work in Healthcare by Becker's Healthcare for our
commitment to our team members.Culture - At UnityPoint Health, you
Come for a fulfilling career and experience a culture guided by
uncompromising values and unwavering belief in doing what's right
for the people we serve.Benefits - Our competitive Total Rewards
program offers benefits options that align with your needs and
priorities, no matter what life stage you're in.Diversity, Equity
and Inclusion Commitment - We're committed to ensuring you have a
voice that is heard regardless of role, race, gender, religion, or
sexual orientation.Development - We believe equipping you with
support and development opportunities is an essential part of
delivering a remarkable employment experience.Community Involvement
- Be an essential part of our core purpose-to improve the health of
the people and communities we serve.Visit to hear more from our
team members about why UnityPoint Health is a great place to
work.ResponsibilitiesPatient Care*Performs psychosocial assessment
of the patient to identify priority needs, strengths, patient
preferences and barriers to care*Provides brief crisis intervention
services and emotional support to patients/families to enhance the
ability to cope with the impact of health conditions*Assesses grief
issues and offers bereavement support*Assists with planning for
care transitions and collaborates with UPH, community services, and
facilities to support patient safety and continuity of
care.*Documents assessments, interventions, and referrals in the
electronic health record according to documentation
standards.*Assists in identifying the correct level of care for
patients and locating appropriate placement. Care Coordination/
Discharge Planning*Identifies patient transitional needs by
assessing psychosocial, environmental, financial and cultural
strengths and barriers.*Maintains comprehensive knowledge of
community resources and acts as a liaison to refer
patients/families to health and social services, health insurance,
public assistance and other resources to meet patient identified
needs.*Provides expertise and plays a key role with the care team
in establishing patient-centered goals of care and identifying
psychosocial and behavioral strengths and barriers.*Contributes to
the comprehensive, longitudinal plan of care based on
patient-centric goals and coping strategies.*Facilitates and/or
participates in interdisciplinary team meetings to review and
revise the patient plan of care.*Collaborates with social workers
and other professionals across the continuum and in the community
to ensure continuity of care.*Assumes accountability for the
development and implementation of an effective discharge plan for
complex-care patients. Works with internal and external resources
to coordinate a timely and safe transition of patient to the
appropriate level of care.*Documents the case management plan to
include: clinical needs, barriers to quality care, effective
utilization of resources and pursues referrals in timely manner.
Basic UPH Performance Criteria*Demonstrates the UnityPoint Health
Values and Standards of Behaviors as well as adheres to policies
and procedures and safety guidelines. *Demonstrates ability to meet
business needs of department with regular, reliable
attendance.*Employee maintains current licenses and/or
certifications required for the position.*Practices and reflects
knowledge of HIPAA, TJC, DNV, OSHA and other federal/state
regulatory agencies guiding healthcare.*Completes all annual
education and competency requirements within the calendar year.*Is
knowledgeable of hospital and department compliance requirements
for federally funded healthcare programs (e.g. Medicare and
Medicaid) regarding fraud, waste and abuse. Brings any questions or
concerns regarding compliance to the immediate attention of
hospital administrative staff. Takes appropriate action on concerns
reported by department staff related to
compliance.QualificationsEducation: Master's Degree in
healthcare/human Services related field. Master's in Social Work
Experience: Two years of clinical experience in focused areas
working with multidisciplinary teams. Emergency Department or
Integrated Mental Health Clinic experience.
License(s)/Certification(s): License to practice as a Master's
level in related field (LMSW, LISW). Valid driver's license when
driving any vehicle for work-related reasons.
Knowledge/Skills/Abilities:Writes, reads, comprehends, and speaks
fluent English. Basic computer knowledge using word processing,
spreadsheet, email and web browser. Other:Use of usual and
customary equipment used to perform essential functions of the
position.
- Area of Interest: Behavioral Health Services;
- FTE/Hours per pay period: 0.9;
- Department: Care Coordination- Behavioral;
- Shift: 12 hours;
- Job ID: 145380;
Keywords: UnityPoint Health, Ankeny , Care Manager- Behavioral Health ED, Executive , Des Moines, Iowa
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