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Process Engineer 2

Company: Wells Fargo Bank
Location: Ankeny
Posted on: November 2, 2019

Job Description:

Job Description
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Enterprise Finance drives financial management for the company and maintains and enhances risk and financial controls. Key functions within Enterprise Finance include finance and accounting; Treasury; corporate development, mergers, and acquisitions; Data Management and Insights, the Customer Remediation Center of Excellence, Enterprise Shared Services, Business Process Management, and Corporate Strategy. Enterprise Finance informs shareholders, regulators, taxing authorities, team members, and leaders of the company's financial performance through earnings releases, investor meetings and conferences, and meetings with regulators and credit rating agencies, following appropriate reporting guidelines. They also maintain and enhance risk and financial controls and lead many of the company's shared services functions including corporate properties, security, and global services. Wells Fargo Enterprise Process Business Management (EBPM) team is seeking experienced professionals to join the corporate team and help develop a strong operational excellence culture. The EBPM team improves customer experience, lowers our risk, and drives operational efficiencies and effectiveness. This individual will join a strategic team within Wells Fargo that is leading and developing a strong process engineering culture, core competencies, and capabilities rooted in continuous improvement to drive increased value for all stakeholders. We utilize an approach designed to improve business performance in all aspects of our company and applies to all levels of the organization. This position will coordinate and collaborate with other operational and process excellence leaders across the company. This position will work with all of our lines of businesses and corporate staff groups to identify opportunities to simplify and streamline the company. Specific responsibilities will include (among others): Process Improvement - Primary Role

  • Organizes, leads, and facilitates cross-LOB, enterprise-wide process design and reengineering initiatives that will encompass an end to end analysis and future state redesign that requires specialized knowledge or skill critical to the redesign effort in a matrix leadership environment
  • Develop improvement approaches within businesses and across lines of businesses that are holistic, customer focused to understanding business processes and workflow through Wells Fargo and identify and help prioritize new initiatives to drive business strategy, mitigate potential risks and control gaps, financial return, and/or positive customer impact
  • Develops root cause analysis and business case for proposed technology, staff and structure changes, including cost estimates
  • Establishes standards for measuring performance against process requirements - Including the developing metrics that provide data for process management indicators for future improvement opportunities
  • Provide advanced statistical analysis for business leaders, project teams, and managers as required. In addition, provide basic and advanced measurement approaches and mechanisms to ensure we are managing the process and producing the designed results
  • May include the direct management of process analysts and consultants
  • The sharing of lessons learned and best practices with others throughout the organization when appropriate Partnering & Collaboration - Primary Role
    • Provides assistance in the development and advancement of our common enterprise Operational and Process Excellence framework, methods, techniques, tools, training, and language. Including the development of new process improvement techniques and services
    • Drives business awareness of our common enterprise operational and process excellence methods, techniques, tools, etc.
    • Assists the development of our enterprise Operational and Process Excellence Curriculum and Training Materials
    • Provides assistance and leadership of our enterprise process improvement professional support services - Including the identification and managing of resources, including cross-entity members, to successfully execute projects
    • Provides consultation on the use of reengineering techniques to improve process performance and product quality
    • Works with Project Manager(s) and Sponsors to ensure Six Sigma/LEAN activities, deliverables, and tools are integrated in the project plan when appropriate
    • Collaborate and partner with other enterprise programs or initiatives to help advance the goals of those efforts while advancing the culture of operational excellence
    • Provide thought leadership in the area of process and continuous improvement, operational excellence, continuous improvement
    • Role will require moderate domestic business travel Coaching/Mentoring - Secondary Role
      • Provide coaching and mentoring to project teams and LOB management in Six Sigma, LEAN, Continuous Improvement process, tools, and techniques
      • May provide informal 1-on-1 training and formal small to large group training facilitation, coaching, & mentoring PREFERRED LOCATIONS: The ideal candidate can be located in any of the major Wells Fargo Campus locations, such as; Dallas, San Antonio, Des Moines, Minneapolis, St Louis, Chicago, Charlotte.

        Required Qualifications
        • 7+ years of experience in one or a combination of the following: process engineering, military (supply chain, analytics and/or engineering); or LEAN/Six Sigma Black belt and 5+ years of experience in one or a combination of the following: process engineering, military (supply chain, analytics or engineering)

          Desired Qualifications
          • BS/BA degree or higher in a quantitative field such as mathematics, statistics, actuarial science, engineering, or physics
          • Knowledge and understanding of Business Process Management Notation (BPMN) software such as iGrafx
          • Knowledge and understanding of Statistical Analysis software such as Minitab
          • Facilitation skills such as Helix
          • Change Management skills such as Prosci/ADKAR
          • Knowledge and understanding of Rapid Process Automation software such as Blue Prism
          • Knowledge and understanding of financial controls and risk
          • Project management experience
          • Excellent verbal, written, and interpersonal communication skills
          • Leadership experience
          • Ability to take on a high level of responsibility, initiative, and accountability
          • Facilitation skills, including ability to facilitate decision-making and broker agreements amongst diverse, differing, and/or conflicting perspectives/priorities

            Other Desired Qualifications
            • Proven record of being results-oriented
            • Experience in financial and/or mortgage industry
            • Excellent analytical, problem solving, and root cause analysis skills
            • Ability to work effectively with senior management (SVP, EVP's)
            • Strong leadership skills and experience with the ability to coach, manage, lead professionals
            • Ability to transfer knowledge to teams and individuals
            • Master Degree or equivalent industry accepted Certifications in Lean, Six Sigma, Quality and Project Management
            • Continuous Improvement: Six Sigma, Lean, and/or other process re-engineering methods/tools experience
            • Exhibit performance excellence criteria such as leadership, strategy, customer focus, measurement/analysis and knowledge management, team member focus, operations, and results

              Job Expectations
              • WF Enterprise Process Engineering Advanced learning level or LEAN/Six Sigma Black belt must be documented as completed within 1 year of job start date
              • Ability to travel up to 25% of the time

                Disclaimer

                All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

                Relevant military experience is considered for veterans and transitioning service men and women.
                Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo Bank, Ankeny , Process Engineer 2, Engineering , Ankeny, Iowa

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