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Heavy Equipment Technician

Company: MacQueen Equipment Group
Location: Ankeny
Posted on: November 18, 2021

Job Description:

About MacQueen
From small beginnings back in 1961, MacQueen evolved to what it is today: the premier dealer, supplier, and partner to private companies and municipalities throughout the Midwest. With over a dozen locations, we service cities, towns, and businesses by providing the street sweepers, sewer cleaners, garbage trucks, snow removal equipment and vacuum excavators that keep communities functional, clean, and safe.

In 2016, MacQueen became an authorized Pierce fire truck dealer, and MacQueen Emergency was born. Today we sell, service, and support fire apparatus and other life-saving emergency equipment for fire departments across our territory. We also acquired two long-standing companies - Bell Equipment and 5 Alarm - to bolster our network.

MacQueen is growing, and we're looking for qualified job seekers to grow with us. We offer a family-first, flexible environment with ample opportunities for professional development.

At MacQueen, we make work play. We tackle complex challenges, work hard, high-five and celebrate. We're risk-takers, fast learners, and trailblazers. We pride ourselves on integrity and work to improve the lives of everyone who dedicates their talents to our company. Together, we're redefining an industry in desperate need of a shakeup.

Heavy Equipment Technician Position Purpose:
This position is responsible for the repair and maintenance of customer equipment, company owned equipment and equipment covered under warranty.

Duties and Responsibilities of the Heavy Equipment Technician:

Complete repairs and perform maintenance on Company fleet
Complete repairs on customer equipment in a timely manner
Builds knowledge of dealer supported product lines, service standards, and procedures and keeps abreast of all changes in various models of equipment sold and serviced by the distributor
Perform work as outlined on repair order with efficiency and accuracy, in accordance with Service shop and Factory standards
Have the ability to perform occasional service calls and overtime work
Perform basic field repair and maintenance jobs with minimal supervision
Basic testing knowledge of all machine systems
Follow all company safety policies and procedures
Develops and employs diagnostic related reasoning skills
Examine the equipment to determine if additional safety related or service work is required
Assists in the collection of data necessary for efficient inventory control
Attends local, regional, national service schools and training sessions as requested
Maintains a clean, orderly, and safe working environment both in shop and at customer job sites
Maintains and cares for shop tools, equipment, and vehicles
Completes all paperwork required for jobs
Keep abreast of factory technical bulletins
Maintains close, positive working relationships with service, parts and administrative personnel
Conducts himself / herself in the presence of customers in a manner which will retain a good opinion of the company and the service department
Performs as directed by the Service Management
Responsible for operating heavy equipment and trucks in a safe manner
Follow all company safety policies and procedures
Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes

Heavy Equipment Technician Objectives:

Speed/Quantity -

Improve on-time completion of service vehicles

Sales Increase -

Improve up-sell service hours
Improve billable service hours

Quality -

Reduce rework

Safety -

No accidents or near miss incidents

Nature and Scope of Position
Heavy Equipment Technician Skills and Experience:

Minimum 2 year Diesel Technology, Automotive Technology or Heavy Equipment Technology degree or equivalent experience
5 years of experience working on hydraulic, pneumatic and electrical systems or heavy equipment maintenance experience preferred
Welding and cutting torch experience
Has or has ability to obtain a basic tool set
High school diploma or equivalent or technical school graduate
Ability to read and comprehend instructions and information
Works in an efficient and effective manner
Organizational skills with ability to effectively manage multiple projects
Must have excellent external and internal customer service skills
Contributes to departmental and product line goals
Must be personable, highly motivated, a problem solver, reliable, ethical and able to adapt to all forces around them from customers, suppliers, coworkers and manufacturers
Be authorized to work in the USA
Requires prolonged standing with periodic lifting, walking, standing, bending, stooping and stretching
Requires ability to push, lift, pull and/or carry 75 lbs. or more
Requires a valid drivers license, possess or have ability to obtain a CDL rating and the ability to maintain an insurable driving record

Other backgrounds and roles that see success in this position:

Construction Equipment Technician
Road Service Technician
Master Technician
Diesel Mechanic
Emergency Vehicle Technician
Vehicle Diagnostic Technician
Heavy Truck Technician
OTR Technician

MacQueen is an Equal Opportunity/Affirmative Action Employer. PM18PI152497011

Keywords: MacQueen Equipment Group, Ankeny , Heavy Equipment Technician, Engineering , Ankeny, Iowa

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