(USA) Coach/Ops Mgr Trainee
Company: Wal-Mart
Location: Ankeny
Posted on: May 26, 2023
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Job Description:
Position Summary...
What you'll do...
Leads and develops teams effectively by teaching, training, and
actively listening to associates; touring stores and providing
feedback (Tour-to-
Teach); communicating and collaborating with all levels of
associates regarding store operations, utilizing technology,
business initiatives,
merchandising, and company direction; introducing and leading
company change efforts; providing clear expectations and guidance
to implement
business solutions; and communicating business objectives to teams
effectively.
Models and demonstrates exceptional customer service standards to
store associates by following and demonstrating the One Best Way
(OBW)
service model; managing and supporting customer service initiatives
(for example, store of the community and community outreach
programs);
ensuring customer needs, complaints, and issues are successfully
resolved; developing and implementing action plans to correct
deficiencies; and
providing process improvement leadership to ensure a high quality
customer experience.
Drives the financial performance and sales of the designated store
area by reviewing and evaluating P&L (Profit & Loss)
statements; managing and
assisting in budgeting, forecasting and controlling expenses in
designated business area to confirm they are indexed to sales;
monitoring and
ensuring effective merchandise presentation, seasonal transitions,
inventory flow, and operational processes; and developing and
implementing
action plans to mitigate shrink and ensure sales and profit goals
are achieved for business area.
Provides supervision and development opportunities for hourly
associates by hiring, training, and mentoring of associates;
assigning duties; setting
clear expectations; providing associate recognition; communicating
expectations consistently and effectively; ensuring diversity and
inclusion
awareness; and recruiting and developing qualified associates to
meet staffing needs and achieve company growth potential.
Coordinates, completes, and oversees job-related activities and
assignments by developing and maintaining relationships with key
stakeholders;
supporting plans and initiatives to meet customer and business
needs; identifying and communicating goals and objectives; building
accountability for
and measuring progress in achieving results; identifying and
addressing improvement opportunities; and demonstrating
adaptability and promoting
continuous learning.
Provides supervision and development opportunities for associates
by hiring and training; mentoring; assigning duties; providing
recognition; and
ensuring diversity awareness.
Ensures compliance with company policies and procedures and
supports company mission, values, and standards of ethics and
integrity by
implementing related action plans; utilizing and supporting the
Open Door Policy; and providing direction and guidance on applying
these in executing
business processes and practices.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this
position. If none are listed, there are no minimum
qualifications.
2 years' of college; OR 1 year's retail experience and 1 year's
supervisory experience; OR 2 years' general work experience and 1
year's
supervisory experience.
For facilities that sell firearms, I acknowledge that the position
for which I am applying will require successful completion of a
firearms- specific
Criminal Background Check (CBC) and Firearms Authorized
Training.
For facilities that sell only ammunition and have state specific
requirements, I acknowledge that the position for which I am
applying may require a
current state issued Certificate of Eligibility.
Associates will be required to attend and successfully complete all
job-required trainings and assessments (for example, Academy
trainings, Open Door trainings, etc.)
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this
position. If none are listed, there are no preferred
qualifications.
Bachelor of Science in Business Management and Leadership through
Live Better U and Bellevue University, Certificate of Completion in
People and Business Leadership through Live Better U and Bellevue
University, General work experience supervising 5 or more direct
reports to include the responsibility of performance management,
mentoring, hiring, and firing
Primary Location...
1002 SE NATIONAL DR, ANKENY, IA 50021-3996, United States of
America
About Walmart
At Walmart, we help people save money so they can live better. This
mission serves as the foundation for every decision we make, from
responsible sourcing to sustainability-and everything in between.
As a Walmart associate, you will play an integral role in shaping
the future of retail, tech, merchandising, finance and hundreds of
other industries-all while affecting the lives of millions of
customers all over the world. Here, your work makes an impact every
day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We
believe we are best equipped to help our associates, customers, and
the communities we serve live better when we really know them. That
means understanding, respecting, and valuing diversity- unique
styles, experiences, identities, abilities, ideas and opinions-
while being inclusive of all people.
All the benefits you need for you and your family
* Multiple health plan options, including vision & dental plans for
you & dependents
* Financial benefits including 401(k), stock purchase plans, life
insurance and more
* Associate discounts in-store and online
* Education assistance for Associate and dependents
* Parental Leave
* Pay during military service
* Paid Time off - to include vacation, sick, parental
* Short-term and long-term disability for when you can't work
because of injury, illness, or childbirth
Eligibility requirements apply to some benefits and may depend on
your job classification and length of employment. Benefits are
subject to change and may be subject to specific plan or program
terms. For information about benefits and eligibility, see
One.Walmart.com/Benefits.
Frequently asked questions
* On average, how long does it take to fill out an application?
On average, it takes 45-60 minutes to complete your application for
the first time. Subsequent applications will take less time to
apply as our system saves some of your application information.
Please note that some positions require the completion of
assessments in order to receive consideration for that role. Those
would take additional time.
* Can I change my application after submitting?
No, you cannot change your application after submitting, so please
make sure that everything is finalized before you hit the submit
button.
* How do you protect my personal information?
Processing of information on paper is minimal, and Walmart
processes application information using an applicant tracking
system (ATS). Access to the data within the ATS is restricted to
authorized personnel, and the system itself is held to high
security standards by Walmart.
* What are the recommended Internet Browsers for applying for open
roles?
* Internet Explorer 8.0+
* Firefox 4.0+
* Safari 4.0+
* Chrome 12+
See All FAQs
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