Front Desk Receptionist
Company: National Vision
Location: Ankeny
Posted on: November 22, 2021
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Job Description:
Job DescriptionWhat would you do? - The Specifics* Ensure high
quality customer service.* Ensure a smooth flow of customers
through the store.* Answer, screen, and forward incoming phone
calls in accordance with NVI protocol.* Process and understand
managed care plans.* Obtain and document information from the
insurance company as needed.* Schedule and confirm appointments,
follow-up visits and classes.* File all patient records daily and
pull patient files for the next day's appointments.* Check on
status and notify customers when orders are in or of any delays.*
Ensure all WIP Report functions are performed daily; cancelled job
status, backorder list and problem jobs.* Keep reception area tidy
and presentable, with all necessary stationery and materials.
Keywords: National Vision, Ankeny , Front Desk Receptionist, Administration, Clerical , Ankeny, Iowa
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